Services

What are you actually buying?

That one question sorts almost every engagement. Software that runs, a digital presence, or data that has to be processed. Each is a different kind of work with a different shape, and it is worth being honest about which one you are in before anyone writes a proposal.

App Solutions

software that runs

Applications with users, permissions, records and consequences. This is the heaviest of the three lines and the one where most of our own product work lives.

The work covers multi-tenant platforms, internal tools that replace a spreadsheet that has become load-bearing, integrations between systems that were never meant to talk, and scheduled automations that do a job every night whether or not anyone remembers to run it.

Where it makes sense we will say so plainly: an off-the-shelf product you can buy for a monthly fee is often the better answer, and we would rather tell you that early than build you something you did not need.

  • Multi-tenant SaaS platforms
  • Internal operations tools
  • Custom applications
  • System integrations
  • Scheduled automations
  • Workflow and approval routing
  • Role-based access design
  • Reporting and exports

Digital Services

presence and production

The public surface of a business, built so it can be maintained rather than thrown away and rebuilt in three years.

Websites, brand production, domain and email setup that actually passes authentication checks, structured content, and the search work that decides whether anyone finds you. If you have ever inherited a site nobody can edit, this is the line that fixes that.

Design concepts, meaning the thinking about what a brand or a site should be before anything is built, are advisory work and sit with CB Strategic Advisors. Production sits here.

  • Website design and build
  • Ongoing site maintenance
  • Brand and identity production
  • Domain, DNS and email setup
  • Email deliverability, SPF and DKIM
  • Content and copy production
  • Search and answer-engine visibility
  • Analytics setup

Data Services

documents and feeds

Getting information out of the format it arrived in and into the one you can use. Usually this starts with a pile of PDFs, a vendor export nobody can open, or a report somebody rebuilds by hand every Monday.

The work runs from one-time cleanup jobs through to standing feeds and recurring reports that arrive by email without anyone touching them.

  • Document parsing and extraction
  • Data cleanup and normalization
  • Format conversion
  • Recurring reports and digests
  • Scheduled data feeds
  • ETL and data preparation
  • Economic and market data pipelines
  • Database reporting

The fourth thing

Advisory is not a Novix IQ line.

Consulting, financial and operational advisory, planning, process work, interim finance leadership and training are delivered by CB Strategic Advisors, our sister firm under the same ownership.

We keep them separate because they are different purchases with different economics, and because blurring them is how clients end up paying software rates for advice or advisory rates for code. If your problem turns out to be an advisory one, we will tell you and hand you across.

Next step

Not sure which line you are in?

That is a normal place to start, and it is a short conversation. Describe what you are running and what is going wrong, and we will name the line, the rough shape of the work, and whether it is worth doing at all.